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Team Leadership

The Team Leadership Program teaches participants how to be an effective team leader. You learn how to communicate effectively, adapt to various personality issues and overcome common problems. Further, you will work on aspects of verbal and...
MSRP:
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Now: $605
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Brand
NextTech
SKU:
TL
Duration:
1 Day
Delivery:
Virtual Classroom
Course Date :

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  • Team Leadership

Team Leadership

The Team Leadership Program teaches participants how to be an effective team leader. You learn how to communicate effectively, adapt to various personality issues and overcome common problems. Further, you will work on aspects of verbal and non-verbal communication, create a supportive team environment, motivate individuals, the sources of team conflict and different conflict resolution strategies.

  • Course Overview
  • Course Content
  • FAQs

Audience

This course is perfect for anyone who is in a team-leader or Supervisor role and has had no formal training or who is about to be promoted to such a position.

Pre-requisites

There are no pre-requisites for this course.

Skills Covered

  • Minimises friction caused by miscommunication or lack of empathy
  • Lifts productivity through more effective communications, empathy and respect
  • Creates stronger leadership and accountability at front-line level
  • Helps create better team performance through feedback
  • Assists in motivation and influence through increased people skills and knowledge
  • Easy to follow steps to deal with difficult situations arising in a team environment

Course Content

Team Leadership

  • Lesson One: Course Overview
  • Lesson Two: Making the Transition
    • How did I get here?
    • Four Stages of Team Evolution
    • Questions Team Leaders Have
  • Lesson Three: Responsibilities of a Team Leader
    • Building the Right Environment
    • Motivation from Within
  • Lesson Four: Setting Goals
    • Know Where You Are Going
    • Setting Goals with SMART - Team/Individual
    • How Can Planning Help Me?
  • Lesson Five: Communication Skills
    • Key Listening Skills
    • Tips for Becoming a Better Listener
    • Questioning Skills
    • Managing Our Non-Verbal Messages
  • Lesson Six: Giving Feedback
    • Characteristics of Effective Feedback
    • Skill Building
    • Receiving Feedback
  • Lesson Seven: Delegating
    • Why we don't do it
    • Techniques for Giving Instructions
  • Lesson Eight: Managing Conflict
    • The Conflict Resolution Process
    • Breaking Down the Process
    • Workshop Wrap-Up

FAQs

  • How do I enrol in this online training?

    You can enrol in this training on our website and make an online payment using any of the following option

    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diners Club
    • PayPal

    Once payment is received, you will automatically receive a payment receipt and access information via email.

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