Essential Communication Skills

Audience

This course will benefit any individual who would like to gain a good grounding in communication skills particularly those who are adept at their technical skill but need to enhance their capability to connect with various stakeholders and colleagues. It is also good for tactless individuals to become more diplomatic.

Skills Covered

• Minimises friction caused by miscommunication or lack of empathy
• Consequent increase in respect and motivation for the communicator
• Consequent lift in productivity through more effective communications

• Helps participants understand themselves better to enhance behavioural change necessary to be an effective communicator
• Builds skills to minimise conflict and resentments, both in oneself or the party being communicated to
• Includes strategies to help participants accomplish greater finesse in relationships through communication
• Allows time for practice and insight