CLD600 - SAP Work Zone

In this course you will learn why and how SAP is building the next evolution of an employee experience-focused digital workplace using SAP Work Zone. Participants learn how this contributes to the intelligent enterprise with digital experience and...
$3,221
Brand
SKU:
SAP-CLD600
Duration:
3 Days
Delivery:
Virtual Classroom
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CLD600 - SAP Work Zone

In this course you will learn why and how SAP is building the next evolution of an employee experience-focused digital workplace using SAP Work Zone. Participants learn how this contributes to the intelligent enterprise with digital experience and user experience, covering launchpad, mobile services, portal, communities, collaboration, and knowledge base. The course is spanning IT-wide portal scenarios as well HXM use cases such as onboarding, learning, or HR communication.

About the course

It aims to help address the challenges of creating an employee engagement platform to reach all employees including deskless workers with a high and long-term user adoption. You will learn about the architecture of SAP Work Zone, how to implement, configure, extend, and run the solution successfully [in your organization]. We will outline how the different elements of SAP's business technology Platform (SAP Cloud Platform) are working together and aiding the goal of a unified access layer. This course comes with content in different delivery formats as well as several exercises to deepen the theoretical lessons. This course is relevant for customers ranging from interested end user, to HR and IT admins, and consultants, with an optional outlook to integrations, extensions, and development. It is complemented with an optional certification.

Pre-requisites

The following pre-requisites are essential:

  • Basic knowledge of Cloud technologies and business models

The following pre-requisites are recommended:

  • Basic knowledge of SAP Cloud Platform (Cloud Foundry) solutions
  • Basic knowledge of SAP Jam Collaboration

Course Benefits

The course will prepare you to:

  • Learn about the ongoing digital transformation and the derived requirements towards a unified, digital employee experience
  • Understand the principles that drive this transformation and what are the key drivers for a successful change - and why SAP is heading into this direction
  • Understand the solution architecture and how the different components involved play together
  • Understand and apply the specifics of SAP Activate in an SAP Work Zone implementation
  • Implement SAP Work Zone in your organization
  • Learn the concepts and possibilities about integration & extensibility
  • Understand and apply security aspects of deploying SAP Work Zone
  • Learn more about using SAP Work Zone as different roles - for instance end user, content creator, application developer, solution architect or IT administrator

Audience Profile

This course is suitable for:

  • Business Process Owner/Team Lead/Power User
  • Enterprise Architect
  • Solution Architect
  • Super/Key/Power User
  • End User

Course Content

CLD600 - SAP Work Zone

  • Lesson 1: Introduction
    • Explain the structure and goals of this training
    • Explain the history on how and why SAP Work Zone was created
    • Explain SAP's strategy regarding a unified, digital access layer
    • Explain how this plays together with other aspects of SAP's overall strategy
    • Explain how this plays together with SAPs overall strategy regarding Human Experience Management (HXM)
  • Lesson 2: Solution Architecture & Components
    • Explain the solution architecture and different components involved
    • Explain what role SAP Cloud Platform (Cloud Foundry) plays
    • Explain the role of a Launchpad (Central Fiori Launchpad (cFLP))
    • Explain the role of the SAP Cloud Platform Mobile Service
    • Explain the role the SAP Cloud Platform Identity Services
  • Lesson 3: Features
    • Define role and typical activities of the user role
    • Explain the capabilities around content management
    • Explain the capabilities around homepage building and workspaces
    • Explain the capabilities around branding
    • Explain the capabilities around mobile
    • Explain the capabilities around inbox, tasks, and workflow
    • Explain the capabilities around launchpad and SAP Fiori tiles
    • Explain the capabilities around the SAP Work Zone launchpad
    • Explain the capabilities around search, recommendations, and contextual widgets
    • Explain the employee self-service communities and knowledge bases
    • Explain the capabilities around analytics
  • Lesson 4: Implementation Methodology
    • Explain the SAP Activate methodology
    • Explain, which activities are covered in the Prepare phase
    • Explain, which activities are covered in the Explore phase
    • Explain, which activities are covered in the Realize phase
    • Explain, which activities are covered in the Deploy phase
    • Explain, which activities are covered in the Run phase
  • Lesson 5: Integration
    • Explain the integration architecture and options in general
    • Explain integration scenarios with SAP SuccessFactors / HXM
    • Explain integration scenarios with other SAP solutions
    • Explain the integration of different content and document management solutions
    • Explain the integration with Microsoft Office 365 / Microsoft Teams
    • Explain the integration capabilities with SAP Conversational AI (Chatbots)
    • Explain custom integration capabilities using SAP Work Zone, OData APIs and Webhooks
  • Lesson 6: Extensibility
    • Explain the extensibility architecture and options in general
    • Explain the details on building and adding custom UI integration cards
    • Explains the details on integrating custom SAP UI5 applications
    • Explain the details on building custom OpenSocial gadgets
  • Lesson 7: Security
    • Explain the SAP Work Zone security architecture
    • Differentiate between authentication and authorization
    • Explain Authentication for SAP Work Zone (for HR)
    • Explain user lifecycle using SAP Cloud Platform Identity Provisioning (IPS)
  • Lesson 8: Migration
    • Explain the different deployment options and what user management should be deployed
    • Explain the Migration path involving SAP Jam
    • Explain the Migration path involving SAP Cloud Platform Portal
    • Explain the Migration path involving SAP Enterprise Portal (NetWeaver Portal)
    • Outline more complex migration paths
    • Explain the positioning of Launchpad, Portal and SAP Work Zone
  • Lesson 9: Outlook / Strategy
    • Summarize the course and call to actions
    • Explain the digital workplace strategy, and get a product outlook
    • Build extensions on SAP Cloud Platform
    • Outline important assets and resources

FAQs

  • What products does this course align with?

    This course aligns with:

    • SAP Work Zone
  • How do I enrol in this training?

    You can enrol in this training on our website and make an online payment using any of the following option

    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diners Club
    • PayPal

    Once payment is received, you will automatically receive a payment receipt and access information via email.

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